Canceled Orders

While order cancellations are uncommon, there are situations where an order may need to be canceled.

Common Reasons an Order May Be Canceled

Orders may be canceled for a variety of reasons, including:

• The event has been canceled by the venue, promoter, artist, team, or organizer
• A venue change significantly impacts the seating location or event experience
• The tickets become unavailable before the order can be fulfilled
• A listing or inventory error is identified after purchase

Although these situations are rare, they can occasionally occur in a live ticket marketplace.

You're Protected

If your order is canceled, you're covered by the Ticket Squeeze 100% Money Back Guarantee.

Eligible canceled orders may receive:

• A full refund of the purchase price
• A full refund of applicable service fees
• An equivalent or greater credit toward a future purchase, where available

If your order is canceled, we'll notify you by email with details about the cancellation and any next steps.

What Happens Next?

Once a cancellation is confirmed:

• You'll receive an email notification
• Any applicable refund or credit will be processed according to the circumstances of the cancellation
• Our team will provide additional information if further action is required

In most cases, there is nothing you need to do.