How Do I Access Tickets Through Dice?

Dice uses mobile-only tickets and account verification through your phone number, making the process a little different from other ticketing platforms.

This guide will walk you through accessing your tickets in the Dice app.

Step 1: Check Your Text Messages

Once your tickets are ready, you'll typically receive a text message from Dice containing a transfer invitation.

The message may look similar to:

"I'd like to send you tickets to [Event Name]. Let me know when you've created an account on DICE so I can transfer them."

Tap the Dice link in the message to begin the process.

Didn't Receive a Text Message?

Make sure you're checking the mobile number associated with your order.

If you don't see a message, continue with the next step and create your Dice account using the same phone number provided during checkout.

Step 2: Download the Dice App

If you haven't already, download the Dice app from:

• Apple App Store
• Google Play Store

The Dice app is required to access and use your tickets.

Step 3: Sign In or Create Your Dice Account

Open the Dice app and select Sign In / Register.

Enter your mobile phone number and follow the prompts.

Dice will send a verification code by text message to confirm your identity.

New to Dice?

If you don't already have an account, one will be created during the registration process.

Once verified, your account will be ready to receive tickets.

Step 4: View Your Tickets

After signing in, transferred tickets will automatically appear in the Tickets section of the Dice app once the transfer has been completed.

You can use the Dice app to access and present your tickets directly at the venue.

Do I Need to Add Tickets to My Wallet?

No.

Dice tickets are designed to be accessed directly through the Dice app and generally do not require adding them to Apple Wallet or Google Wallet.

Helpful Tips

Dice Is Mobile-Only

Tickets must be accessed through the Dice mobile app. Desktop access is limited and may not display your tickets.

Use the Same Phone Number

Always create your Dice account using the same phone number associated with your order whenever possible.

Keep Your Phone Charged

Your tickets will be scanned directly from the Dice app at the venue, so make sure your device is charged before arriving.

Watch for Transfer Updates

You'll typically receive confirmation once the transfer has been completed and the tickets are available in your account.