Why We Ask for Your Email Address and Phone Number

Having multiple ways to reach you helps ensure your tickets are delivered successfully and that you receive important updates about your order.

Why We Ask for Both

We use your email address and mobile phone number to help deliver your tickets and keep you informed throughout the order process.

Having both contact methods helps ensure you're always in the loop and provides multiple ways to receive important information about your purchase.

Email Address

Your email address is used to:

• Send your order confirmation
• Deliver ticket access instructions
• Provide ticket transfer information
• Notify you of important updates related to your order or event

Because most ticket deliveries are electronic, maintaining access to the email address used during checkout is important.

Mobile Phone Number

Your mobile phone number may be used to:

• Facilitate certain ticket transfer methods
• Receive time-sensitive delivery updates
• Verify account or ticket ownership when required
• Allow our team to contact you quickly if there is an issue affecting your order

Some ticketing platforms also require a phone number as part of the ticket acceptance process.

Your Privacy Matters

Your contact information is used solely to support your order and ticket delivery experience.

We do not share your information with sellers or third parties for marketing purposes, and we maintain security measures designed to protect your personal information.

Helpful Things to Know

Use Accurate Contact Information

Providing the correct email address and mobile phone number helps prevent delays in ticket delivery and communication.

Monitor Both Email and Text Messages

Depending on the delivery method, important information may be sent through either channel.

Keep Your Information Current

If you notice an error in your contact information after placing an order, contact us as soon as possible.