When Should I Expect My Tickets?

Ticket delivery timing depends on the delivery type selected for your order.

In-Hand Date

Tickets with an In-Hand Date are expected to be delivered on or before the date provided by the seller.

The In-Hand Date is an estimated delivery timeframe and may be set days—or even hours—before the event. Common reasons include:

• Delayed ticket release by the artist, venue, team, or primary ticketing provider
• Sellers choosing to deliver closer to the event to reduce issues such as lost or misplaced tickets
• Conservative delivery estimates, which means tickets are often delivered earlier than expected

Your In-Hand Date can be found in your order confirmation email.

No matter when the tickets are delivered, your order is backed by our 100% Money Back Guarantee and is guaranteed to arrive before the event.

Instant Delivery

If your tickets are marked Instant Delivery, they're ready to be sent immediately.

• The seller already has the tickets available
• Delivery typically occurs shortly after your order is confirmed
• Tickets are usually delivered by email or through the ticket provider's transfer system

This is the fastest delivery option available.

How to Check Your Delivery Status

Your order confirmation email contains the delivery details for your purchase, including any listed In-Hand Date.

You'll also receive email updates from Ticket Squeeze as your order progresses, including notifications when your tickets have been delivered or transferred.

Be sure to check your inbox and spam folder for updates.